Spray Foam Insulation in Lorain, OH

We chose 5 Star Insulation as our contractor to install insulation through the Columbia Gas subsidy program (which ended 12/31/22). We were very happy with both the work they performed and the overall customer service experience they provided. 5 Star Insulation is absolutely worthy of that name! Other contractors would probably have given substandard service because we were only paying a few hundred out of pocket, but they treated us like any other paying customer. The workers were extremely respectful, always cleaned up after their work, and always provided a heads-up about potential issues. On top of all that, despite being understaffed, they still completed the job in the same amount of time. Absolutely recommend them to anyone who’s looking to get their house insulated.

I agree with all other positive reviews herein. 5-Star Insulation insulated my attic 1/11/2021. The crew arrived on time. They asked to see the Columbia Gas rebate energy audit results before they started. They treated my home as though it were their own. They communicated key information to me. They worked as a team, they worked their butts off, and ensured that the job was done correctly. They went above and beyond by carrying heavy stuff that was stored in the attic into the garage. I was given a hard copy receipt. They cleaned up & in so doing left my home cleaner than it was prior to their arrival, amazing! HIGHLY RECOMMENDED. Oh, and the cost was reasonable. p.s. submitted by ~Tom Cardello~

5 Star Insulation insulated our house, built in 1948, under a Columbia Gas rebate program, in early January 2019. The crew worked hard and steadily over the 2 days they were here. All five crew members were friendly and courteous and good workers. Ray, the owner, gave us the estimate in late 2018 and he was a true professional. The crew showed up when Ray said they would and the job took as long as he said it would. They left our house cleaner than when they started. And our house is definitely warmer and less drafty. Highly recommended.

We have worked with Compass Insulation on numerous projects over the years and they continue to exceed expectations every time. Their team is professional, reliable, and knowledgeable, and their commitment to quality is second to none. Communication is always smooth, scheduling is dependable, and their work consistently reflects attention to detail and pride in craftsmanship. We’re grateful to have them as a trusted trade partner and look forward to continuing to work together on future projects.

I cannot recommend Steven and his crew enough!! This is the second commercial job they have done for us at our doggy daycare spraying our ceilings with acoustic insulation. They have a great product, are always on time, professional, and clean up when they are done! It’s hard to find good contractors, and these guys are the best we have delt with through 2 major construction projects.

Cannot recommend Steve, Jim and their team highly enough. They recently did a small job for us but gave us big job treatment. They were tidy and efficient, had excellent communication throughout and were just all around nice guys to deal with. Hire Compass, you won’t be disappointed!

Primary Home Improvements did an outstanding job from start to finish. Our experience began with Bert, our sales rep, who clearly explained the process and set great expectations. From there, Shomari and his team—Branden and Spencer—were efficient, professional, and incredibly easy to work with. Mike and his team were also fantastic and maintained the same high level of professionalism throughout the project. Everyone involved provided detailed updates as needed, along with photos and videos of the completed work, which gave us full confidence in the progress. Once the job was finished, Shomari walked me through everything to ensure that no detail was missed. From initial consultation to final walkthrough, Primary Home Improvements has been a fantastic company to do business with. I could not recommend their services more. Thank you to the entire team for the great work!

I recently had the pleasure of having Koz and Michael handle my installation, and I can’t speak highly enough about the outstanding job they did. From the moment they arrived, their professionalism and expertise were immediately apparent. They took the time to walk me through the process, answered every question with patience and clarity, and treated my property with the utmost care and respect. Throughout the installation, Koz and Michael worked seamlessly as a team. Their attention to detail was exceptional, and it was clear they take great pride in doing things the right way. Not only was the final result flawless, but the entire experience was smooth, efficient, and stress-free thanks to their skill and confidence. What truly stood out, though, was how enjoyable they were to have on site. They were friendly, courteous, and made the entire process feel comfortable and easy. It’s rare to find installers who combine top tier craftsmanship with such genuine professionalism. I would not hesitate for a moment to work with Koz and Michael again. In fact, I’ll be specifically requesting them for any future projects. They are a true asset to the company, and I highly recommend them to anyone looking for quality, reliability, and exceptional service.

Bert (our consultant) was knowledgeable, friendly, and incredibly helpful through the entire process. He was the final selling point for us choosing to go with Primary Home Improvement. He answered all our questions and explained all of our options, and made us feel confident in the decision we were making. The whole experience was very smooth thanks to his support. He was still able to be reached even after his initial consultation. Truly wonderful customer service. Great experience. Gio and Judy did an excellent job as our installers on this project. They were professional, efficient, and very respectful of our home. You would have never noticed renovations were being done with how clean they left it. They we're so kind to our children as well. Everything was explained clearly to us every step of the way. We can feel such a difference already in our home with the attic insulation. We are so glad we made this decision and very happy it was Gio and Judy that did the install.