Marshall Insulation

Really great experience for me as a homeowner to deal with. Received great advice from Monte who came over, inspected and listened to my needs. I found the bid to be fair and had the work completed by a excellent installer. I would use them again!

I’ve had to use this company twice for warranty work through my home builder. This company is atrocious to deal with! Marshalls, if you’re reading this I’m sure you don’t know what atrocious means… it means you guys are horrible at customer service and lack any intelligence in reading your work orders. I will only be using this company per my builder for warranty work. But I will never, EVER, recommend or use them for anything else. These people could mess up breathing if it weren’t involuntary. Work order was sent in and plainly stated to bring an IR scanner to check for hotspots, as THEY’VE already had to replace missing insulation in part of the house before. They show up without the scanner, then ask us to put holes in all of the concerned walls to prove that there is or isn’t insulation. They did the same thing last time too. They knock on the walls and swear that it’s a tried and true method in proving if there is or isn’t insulation… again, they’ve done this before and said the wall had insulation, but it most definitely didn’t….hence the reason they had to put insulation in it. Anyways, horrible company, horrible work, horrible customer service, not competent at all, and lack any sort of quality work ethic. Please look else where for an insulation company!

I have had 3 appointments set up with Marshall Insulation to come fix an insulation issue in my bathroom. They have not shown up 3 weeks in a row! No call, no nothing. No explanation and my bathroom is not useable until they come finish the job. How much longer is it going to take?? How much more time am I going to have to waste waiting around for a company that doesn’t show up?? I do not recommend them if you want anything done in a timely manner! Worst!