Koala Insulation of North Houston

Tyler and the whole team were awesome, answering countless questions and explaining the details of the insulation project in a way no other company was willing or able to from several who proposed quotes. The price was more than competitive and the solution never felt oversold or under-engineered the way other companies pushed. Great work, great value, and nice people!

I was referred by an air condition company. I called and got an appt for estimate very timely. Isaac came out and was on time, friendly yet professional and gave me what I felt was a reasonable estimate. I knew I wouldn’t be getting it done until I got my ductwork done first. Isaac let me know that they would honor the estimate when I was able to get it done. They reached out to check on my status and when I told them October that was fine with them. When I got my ducts they were able to get me in within a week. The crew called asking if they could come early. Absolutely. They got here and again friendly yet professional. They came in and got to work. While they were here I was googling how long it would take. They exceeded expectations and got in and out. I asked questions and they were patient with me and answered them clear and concise. (Even my goofy ones) They had a little hand vac to clean up insulation that fell and I appreciate that. There was a misunderstanding on my part on the amount of insulation I was getting so that could have been clearer when I got my estimate, but overall I’d use them again and recommend them. (I’ll admit my fear of heights prevents me from going into attic so what I can see from opening is all i see 🙃)

I got 4 different companies for quotes. The reason I decided to go with Koala Insulation was overall completeness of their inspection, detailed quote and photos. I just felt Koala Insulation was providing the most complete level of service. At time of installation the team from Koala showed up, very professional, informative and friendly. From start to finish they kept surrounding areas clean. Koala Insulation of North from start to finish did everything they communicated verbally and provided within their quote. Great job to the Koala Insulation Team.