Spray Foam Insulation in Roseville, MN

They re-insulated our crawl space under our dining room. From the appointment with Jon to getting an estimate and Uriah and his team to install was smooth and seamless. Jon was very responsive and answered any questions we had quickly. He also provided options for the work if cost was a concern. We felt their price was fair and reasonable and proceeded with the full crawl space. Uriah and one other came to install the insulation. I didn’t get his partners name, but they worked quickly and efficiently. Finished everything in a couple of hours and there was virtually no mess left. We had concerns about the dust that might be created by removing the old insulation, but they sealed the opening and there was no dust at all. Bagged up all of the old insulation and sprayed the new. We would recommend Koala for any of your insulation needs! They are also one of the few insulation installers who do crawl spaces on top of everything else.

We needed whole house insulation and choosing Koala was the best decision we made. Blow-in from exterior holes, then a total clean out and reseal in the attic, and then the garage as it’s a tuck under. A lot of work but a fair price and excellent service. Recommend.

I like to think a company is best judged not by when everything goes perfectly, but when there are issues. Everyone makes mistakes, miscommunications occur - it's impossible to *always* create a perfect experience. How we choose to react to those instances speaks to our merit. Koala insulation came to re-insulate my attic. Before the job, they had told me we couldn't be present while spraying due to fume risk, but otherwise we should be fine. When they were finishing up for the day, one of them made a comment to my roommate that was slightly misconstrued about the safety of being there. I had assumed I would recieve a message from them when they finished foe the day - they had let me know theyd text me when the job was *done* done, which wouldn't be for another day. So suddenly I found myself with my roommate (very reasonably) worried it might not be safe to go inside, after hours when no one was working to clarify. Not gonna lie, I was *extremely* angry. Thankfully, their automated system caught that I had a sensitive concern, and forwarded it to the person in charge. He called me directly, answered all my questions in detail, and confirmed we were safe to go in. Just a miscommunication, and one he took extremely seriously given the nature of the comcern it caused. I cannot tell you how much I appreciate how seriously they took that concern, rather than brushing it off or getting back to me the next day. All in all, they did a phenomenal job and were professional, courteous, and way faster than I expected. Cannot reccomend them highly enough.