Thorsen's - Norquist, Inc.

I had a great experience with Thorsen’s Heating and Air. the technician Urvan was polite, on time, and very professional throughout the entire visit. I really appreciate the they wore booties to keep my floors clean - it’s the little details that show they care. Urvan also took the time to explain everything clearly and answered all my questions, which was really helpful. highly recommend their services!

We have used Thorsens for years to service our heater and air conditioning units. They always do a great job. They are timely and efficient. Seth came to do an air conditioning checkup this week, he noticed something off on the reading and gave us a choice of what to replace. Once he opened the machine up and retested before replacing the part, he found it wasn’t needed after all. We appreciate the honesty and helping us to save money. I highly recommend them for all heating and air conditioning needs!

This morning Rick 1358 with Thorsen’s-Norquist serviced the a/c units at three of my locations starting 8:15am & ending at 11:45am. He was on time, used boot covers when entering all locations. He was very friendly, professional, thorough & explained everything he was testing & checking. You could tell Rick takes pride in his work & like his job. He also pointed out if there were any issues & if parts would need to be replaced. I told him that I’ve had my units serviced twice a year for many years & he’s been the most thorough technician I’ve ever had. If you need your a/c units serviced you need to request Rick he’s amazing. Thank you again for caring & doing a great job today. 04/28/2025